Terms of service

Last updated: August 15, 2026

These Terms of Service govern your use of merosalabs.com, including your access to our website, products, content, and related services.

By visiting our website, placing an order, or otherwise using our services, you agree to these Terms of Service.

If you do not agree with these terms, please do not use the website or purchase our products.

About Merosa Labs

Merosa Labs operates an online store offering dietary supplements, wellness products, and related goods.

Throughout these Terms, "we," "us," and "our" refer to Merosa Labs. "You" and "your" refer to any visitor, customer, purchaser, or other user of our website or services.

Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

If you are under the age of majority where you live, you may use our website only with the involvement and permission of a parent or legal guardian.

Product Information

We make reasonable efforts to ensure that product descriptions, ingredient information, images, quantities, pricing, and other information displayed on our website are accurate.

However, packaging, labeling, appearance, formulation details, or presentation may occasionally differ from what is shown online.

We reserve the right to update, discontinue, replace, or modify products where permitted by law.

All products are subject to availability.

Health and Supplement Disclaimer

Information provided on merosalabs.com is intended for general informational and educational purposes only.

Nothing on this website is intended to replace professional medical advice, diagnosis, or treatment.

Dietary supplements and wellness products sold by Merosa Labs are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated and permitted under applicable law.

You should consult a qualified healthcare professional before using dietary supplements, especially if you:

• Are pregnant or breastfeeding
• Have a medical condition
• Take prescription or over-the-counter medication
• Have known allergies or sensitivities
• Are preparing for surgery or medical treatment

Individual experiences may vary, and we do not guarantee that any product will produce a specific result for every customer.

Orders

When placing an order, you agree to provide complete, accurate, and current information.

Submitting an order does not automatically mean that we have accepted it.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving:

• Suspected fraud
• Payment authorization problems
• Pricing or listing errors
• Inventory shortages
• Abuse of discounts or promotions
• Unusually large or suspicious order quantities

If we cancel an order after payment has been collected, we will issue an appropriate refund.

Pricing

Prices displayed on our website may change at any time without prior notice.

Unless otherwise stated, displayed prices may not include shipping charges, taxes, duties, or other fees that may apply to your order.

The final amount payable will be shown during checkout before you complete your purchase.

Payment

You agree to provide valid and authorized payment information when placing an order.

By submitting payment information, you authorize the applicable payment provider to charge the amount shown at checkout.

Payments may be processed by third-party payment providers.

Promotions and Discount Codes

Discount codes, bundles, gifts, promotional offers, and other special pricing may be subject to additional conditions.

Unless otherwise stated:

• Promotions cannot be combined
• Discounts cannot be applied retroactively
• Promotions have no cash value
• Offers may be limited to one use per customer, household, or order
• Promotions may be changed or withdrawn before an eligible order is completed

We reserve the right to cancel or reject promotional benefits where we reasonably believe an offer has been abused, manipulated, or used fraudulently.

Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by carriers, weather, holidays, incorrect addresses, operational delays, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate shipping address.

Returns and Refunds

Returns, refund requests, and satisfaction guarantee claims are governed by our Return & Refund Policy.

By purchasing from Merosa Labs, you agree to follow the eligibility requirements and procedures described in that policy.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible at support@merosalabs.com.

We cannot guarantee that an order can be changed or cancelled after it has entered processing or fulfillment.

Customer Accounts

If our website allows you to create a customer account, you are responsible for maintaining the confidentiality of your login information.

You are responsible for activity conducted through your account unless otherwise required by applicable law.

Please contact us if you believe your account has been accessed without authorization.

Acceptable Use

You may not use our website or services for unlawful, fraudulent, abusive, or harmful purposes.

You agree not to:

• Interfere with the security or operation of the website
• Introduce malware, viruses, harmful code, or automated attacks
• Attempt to gain unauthorized access to systems, accounts, or data
• Use our website to commit fraud or impersonate another person
• Submit false reviews, refund claims, payment disputes, or deceptive information
• Use our intellectual property without authorization
• Scrape, copy, or extract website content in violation of applicable law or our rights

We may restrict or terminate access to our services where these Terms are materially violated.

Intellectual Property

Unless otherwise stated, merosalabs.com and its content are owned by or licensed to Merosa Labs.

This may include trademarks, logos, product names, photographs, graphics, videos, written content, product descriptions, website layouts, and other materials.

You may use our website for personal, non-commercial purposes.

You may not reproduce, distribute, publish, modify, sell, license, or commercially exploit our content without prior written permission.

Reviews and User Content

If you submit a review, testimonial, photograph, suggestion, comment, or other content to us, you confirm that you have the right to provide that content.

By submitting content, you grant Merosa Labs a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, edit, and distribute that content for legitimate business and marketing purposes, subject to applicable law.

You may not submit content that is:

• False or misleading
• Illegal
• Defamatory
• Threatening or abusive
• Fraudulent or deceptive
• Infringing on another person's rights

We may remove user content where reasonably appropriate.

Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment providers, applications, social platforms, or other services.

We do not control these third parties and are not responsible for their content, privacy practices, security, availability, or terms.

Your use of third-party services is subject to the terms and policies of those providers.

Errors and Inaccuracies

Our website may occasionally contain typographical errors, outdated information, inaccuracies, or omissions relating to products, ingredients, pricing, promotions, availability, shipping, or other content.

We reserve the right to correct errors, update information, and cancel affected orders where appropriate and permitted by law.

Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or restrict access to parts of the website for maintenance, updates, security, or operational reasons.

Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.

We do not make warranties beyond those that cannot legally be excluded.

Nothing in these Terms limits or excludes mandatory consumer protections that apply to you.

Limitation of Liability

To the maximum extent permitted by applicable law, Merosa Labs will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms excludes liability where doing so would be unlawful.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Merosa Labs harmless from claims, liabilities, losses, costs, or expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights.

Fraud and Abuse

We reserve the right to investigate orders, accounts, refund requests, promotional activity, and payment activity where we reasonably suspect fraud or abuse.

We may refuse service, cancel orders, restrict accounts, or take other reasonable measures to protect Merosa Labs, our customers, and our service providers.

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and share personal information.

Termination

We may suspend or terminate your access to our website or services if you materially violate these Terms or use our services in an unlawful, fraudulent, or abusive manner.

Any provisions that are intended by their nature to survive termination will continue to apply after termination.

Governing Law

These Terms are governed by the laws applicable to Merosa Labs and the relevant transaction, subject to any mandatory consumer protection rights that apply in your jurisdiction.

Nothing in these Terms is intended to deprive you of legal protections that cannot lawfully be waived.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce it later.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, products, services, business practices, or legal obligations.

When changes are made, we may update the "Last updated" date at the top of this page.

Your continued use of the website after updated Terms become effective constitutes acceptance of those changes where permitted by law.

Contact Us

If you have questions about these Terms of Service, contact us at:

support@merosalabs.com